PLACING AN ORDER

The process of placing an order is uncomplicated. Simply select the desired item and proceed to click “Add to Bag”; the product will be added to your purchasing bag automatically.
It is possible to navigate to product pages and add an unlimited number of items to the shopping bag without being redirected to the shopping bag page.

To modify the quantity or remove an item from your shopping bag, locate it on the page and select the shopping bag icon at the top. From there, select the item that has been added to your shopping bag and then click edit or remove. After selecting “Edit,” you will be redirected to the “My Shopping Bag” page, where you will be required to click “Update My Shopping Bag.” You can modify the quantity and select “Update Shopping Bag” on this page. Proceed to the checkout page, where you will be presented with the option to either “Continue Shopping” or “Proceed to Checkout.”

If you click on “Continue Shopping” you will be transferred to the Home Page.
In the case that you clicked on “Proceed to Checkout,” you will be asked to login if you are not already logged in, register if you are a new customer, or continue as a guest.

Order Confirmation Emails

The order confirmation email will include the following types of information: order number, product details, pricing, quantity, promotional details, payment method, billing and shipping addresses, and the chosen shipping method.

The email confirming your order will not contain the final invoice, but rather a pro forma invoice. Upon completion of order processing, the original invoice will be accompanied by the shipment of your order.

Emails Confirming Shipments

Upon completion of the order processing by Isthetics and prior to shipment, you will be notified via email with a shipping confirmation.

Returns policy

You have the option of returning an item at Isthetics.

Terms of Returns: